Returns

Customer Information

Full Name *

Last Name *

Email Address *

Phone Number *

Order Information

Order Number *

Return Information

Return Reason *

Issue Description *

RGA Information

An RGA (Return Goods Authorization) Number must be obtained before returning merchandise.

Call 815-727-9600 to receive your RGA Number.

Returns received without an RGA Number may be refused or subject to additional restocking fees.

RGA Number *

Item Number(s) *

Return Policy Acknowledgement

I acknowledge that returns must be requested within 30 days of receipt unless covered by warranty. Returned items must be unused, resalable, and in original packaging. Freight charges are prepaid by the customer. Returns may be subject to restocking fees according to manufacturer policies. An RGA Number is required before merchandise is returned.

Important: Returns without a valid RGA Number will not be accepted. All return shipments must be clearly marked with the assigned RGA Number and include supporting documentation.

Return Request Form

Customer Information

Order Information

Return Information

RGA Information

Return Policy Acknowledgement

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